Agents · Managers · Contractors · Businesses
Partnership
Most of our work for businesses is not really a transaction — it is an arrangement that has to keep working every week without anyone checking. An agent with a check-out at eleven, a manager with a stairwell to answer for, a builder whose client walks in on Monday. What they need is not a good price. It is not having to check.
Who we work with
Letting and estate agents
Properties turned around between tenancies, to a standard that passes your own check-in inventory. Keys collected and returned, and an invoice you can pass on or deduct against a deposit. End of tenancy cleaning →
Managing agents and freeholders
Communal areas on a fixed schedule with attendance recorded, so the "nobody came this week" complaint has a dated answer rather than a phone call to us. Communal contracts →
Builders and contractors
The clean between your last day and the client's first. We work to your handover checklist, and we tell you when the date should move because a trade is still due back. After builders cleaning →
Short-let and Airbnb managers
Turnovers across a portfolio, with damage and stock reported the same day, in photographs. Several properties in one area is easier for us, not harder. Turnover service →
Offices and facilities managers
Desks, meeting rooms, kitchens, washrooms and the reception a client sees first — cleaned before anyone arrives. New sites added to an existing arrangement rather than renegotiated from scratch. Office contracts →
Restaurants and hospitality
Extract canopies, filters and ductwork cleaned to the TR19 Grease standard, plus the cooking line, floors and cold rooms. Always on a closing night. Kitchen deep cleans →
Retail, showrooms and industrial units
Glass and floors before opening, where the cleaning is part of how the product looks; and the offices, welfare areas and washrooms attached to working units along the Lea Valley, scheduled around shifts rather than office hours.
Developers
Sparkle cleans before viewings and handovers, on units finishing at different times. Post-construction cleaning →
What an arrangement gets you that a one-off booking does not
- Priority on the diary. Regular partners get first call on the slots that matter — Fridays, month-ends, and the days check-outs cluster.
- One named contact. The same person, who knows your portfolio or your site. Not a different number each time and not a ticket queue.
- The same team on site. People who know that the third-floor kitchen tap drips and which key opens the bin store. Cover for holiday and sickness is arranged and briefed before it happens, not after.
- Work to your checklist. Send us your inventory standard, handover list or cleaning specification and we work to that document, so what you sign off against is what we cleaned to.
- Photographic reporting. Before-and-after on request, and anything we find — damage, a leak, a missing appliance — reported the same day with images, so you hear it from us before you hear it from a tenant.
- Attendance recorded. Every visit logged. When a leaseholder or an office manager asks whether anyone came on Tuesday, you answer with a date instead of a guess.
- Keys handled properly. Collected, logged and returned, or held under a written arrangement. Never a code passed around a rota.
- Consolidated invoicing. One invoice a month across all properties or sites instead of one per job, itemised by address.
- We do not go around you. Your client is your client. We will not solicit work from a property you introduced us to.
Out of hours is the default, not an extra
Cleaning around people is slower, noisier and worse. Desks get skipped because someone is sitting at them; the washroom gets cleaned three times because it keeps being used; a kitchen cannot be taken apart while it is serving.
So commercial work happens early, late, overnight or at weekends. Being based in Enfield EN3 is what makes that a promise rather than an aspiration: a 6am start in Edmonton, Waltham Cross or Cheshunt is a short drive, not an hour of motorway before the first bin is emptied.
How it starts
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Send us one job, or ask us to look at the site
Agents and builders usually start with a single property at our normal price — judge the work before anyone talks about an arrangement. For a site on contract we come and look instead: twenty minutes, floor areas, washroom count, and what the last contractor was missing. Commercial work is not quotable from a floor plan.
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You get it in writing
What is cleaned, how often, and what is explicitly not included. The arguments in commercial cleaning are almost never about quality — they are about whether something was ever in the contract. So it goes in writing before you sign.
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Tell us the pattern
Roughly how many properties or sites, where, and how the timing usually falls. That is what decides whether we can commit to priority slots, and we would rather say no than over-promise.
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Terms, then a fixed schedule
Rates, invoicing, key handling and reporting, set down before the second job rather than assumed. Terms depend on volume and area, so ask. After that it is the same days, the same hours and the same faces.
The paperwork you will be asked for
Managing agents and facilities managers usually need documents on file before instructing. Ask at the quote stage and we send them with the proposal rather than a fortnight later:
Method and risk
Method statements and risk assessments for the site, on request — the norm for communal areas and anything involving working at height.
Keys and alarms
Key-holding and alarm codes handled in writing, with a record of who holds what.
Two things we would rather say up front
We will tell you when a date is wrong. If a builder still has a trade due back, or a check-out is booked too soon after the furniture leaves, we say so rather than cleaning twice and invoicing twice. It costs us a job occasionally and it is the reason partners stay.
We will tell you what will not come out. Bleach marks, dye loss, sun fading and burns are permanent whoever cleans them. You would rather know before you promise a landlord than after.
Questions we are asked most
Do you offer trade rates?
Terms depend on the volume and how concentrated it is — several properties in Enfield and Edmonton is a very different proposition from the same number scattered across London. Tell us the pattern and we will give you something specific rather than a percentage plucked from the air.
What is the minimum contract?
Talk to us about the schedule rather than a minimum. A small office cleaned twice a week and a block of flats cleaned once a week are very different jobs, and the price follows the schedule rather than a package.
Can you work to our inventory, handover or cleaning specification?
Yes. Send it before the first visit and we work to that document. It removes the most common disagreement, which is two people working from different lists.
Will you approach our clients directly?
No. A property you introduce us to is yours. We will not solicit work from it.
What happens when our regular cleaner is on holiday?
Cover is arranged and briefed on the site beforehand, using the same written schedule. You should not notice, and you should not have to chase.
Can we get one invoice for everything?
Yes — one a month, itemised by address or site, instead of an invoice per job.
How quickly can you take a job at short notice?
Often the next day in Enfield, Edmonton, Waltham Cross and Cheshunt, because we are minutes away. Further out, such as Barnet, we group work onto set days and will tell you honestly rather than promise and disappoint.
Other things we clean
Send us one property, or one site
Judge the work first. Terms come after, and in writing.